consumer protection, Tag

Household clean tech set-ups like solar and batteries can mean huge savings. But what's sitting behind the meter may become the most valuable asset as a new energy market emerges.

Solar businesses across the country are owed millions of dollars for work they have done as part of Australia's flagship green power scheme. But it's not customers owing them money. It's the middlemen, sitting at the heart...

Solar businesses across the country are owed millions of dollars for work they have done as part of Australia's flagship green power scheme. But it's not customers owing them money. It's the middlemen, sitting at the heart...

Solar businesses across the country are owed millions of dollars for work they have done as part of Australia's flagship green power scheme. But it's not customers owing them money. It's the middlemen, sitting at the heart...

Ricky Barone installed a solar system on his roof in 2014. Since then, it has cost him thousands of dollars and years of sleepless nights. So, who's responsible?

Australia is a global leader in rooftop solar, but many home owners don't know the power plant on their roof could lead to a fire. The message from solar engineers is — have your system checked regularly.

An angry solar panel customer is preparing to take a company to court after an attempt to get more sustainable power descended into a months-long saga which she said left her $900 out of pocket.

The solar industry is booming, but new stories have emerged of customers being charged exorbitant prices or sold faulty products. How widespread is this kind of mis-selling and, if you want to get a good deal, where should...

The solar industry is booming, but new stories have emerged of customers being charged exorbitant prices or sold faulty products. How widespread is this kind of mis-selling and, if you want to get a good deal, where should...

The solar industry is booming, but new stories have emerged of customers being charged exorbitant prices or sold faulty products. How widespread is this kind of mis-selling and, if you want to get a good deal, where should...

Vulnerable Australians — including pensioners — are being signed up to overpriced solar deals, with some being charged almost double what their system is worth.

Vulnerable Australians — including pensioners — are being signed up to overpriced solar deals, with some being charged almost double what their system is worth.

The federal government says rooftop solar customers will be the winners as it announces increased regulation to stamp out dodgy operators.

Australia is being swept up in a renewable energy revolution, and rooftop solar is a major part of that shift. But some consumers say there's little help available if things go wrong.

Of the 112 installations inspected by the regulator, 88 of them were noncompliant.