We needed the gas supply cut off so we could install a heat pump to help the environment
Trying to get some redress from green energy installers when things go wrong is a long, hard slog
Householders are angered by the discovery they cannot remortgage or sell their homes after installing spray-foam insulation to cut energy use
We’ve been struggling for 21 months after paying £3,000 deposit
Green Energy Together took £2,000 of Wendy Lewis’s money – but four months and many phone calls later, she’s nowhere near getting what she ordered
For Britain’s 2,000 homes without mains electricity, daily life is difficult but the cost of getting a connection is prohibitive
We paid a deposit for solar panels with Green Energy Together but all we’ve got is scaffolding
We had budgeted for getting the government’s renewable heat incentive but it’s been scrapped
We were told would be able to get £5,000 towards insulation and an air source heat pump
Central systems that serve a whole community are seen as green, but many are old and poorly maintained
The installer told me they couldn’t do the work before the scheme expires and everyone else is fully booked
Vulnerable 94-year-old’s boiler had to be scrapped following work by SSE
Messages appear to be a ruse to get people to sign up to unnecessary services
Consumers are left footing the bill when a much-vaunted new technology goes wrongValerie Cooper has always budgeted carefully in order to pay her utility bills on time...
As the UN warns on climate change, we show moving to a 100% renewable supplier is easy
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